Unboxing Video Requirement

• To help us serve you better, please record an unboxing video when you receive your parcel.

• Claims or returns cannot be processed without this video, as it ensures a smooth and fair resolution.

When Returns Are Accepted

• Returns are available if you receive a damaged item or a different product than what you ordered.

• In such cases, you can request an easy return within 5 working days of delivery.

Inspection Process

• Once your returned product reaches us, our team will carefully inspect and verify the claim.

• This step ensures that refunds or exchanges are handled correctly and promptly.

Refunds and Exchanges

• Approved refunds will be credited directly to your original payment method.

• Exchanges will be shipped once we receive and confirm the returned product.

Customer Support

• For any return or refund issues, please contact us via email at support@manikyaa.in or WhatsApp at +91 9920683865.

Important Note

• All gemstones and Rudraksha suggested by Astro. Preet Singh are part of astrological experiments.

• They do not carry any guarantee to fulfill personal wishes or outcomes.

Our Commitment

• At Manikyaa, we value your trust. This policy is designed to make the return process simple, fair, and transparent, while protecting both you and us.